| Conţinutul numărului revistei |
| Articolul precedent |
| Articolul urmator |
 |
 1363 154 |
| Ultima descărcare din IBN: 2024-05-01 11:47 |
 SM ISO690:2012BACIU, Sergiu. Managementul calităţii în învăţământul superior. In: Studia Universitatis Moldaviae (Seria Ştiinţe ale Educației), 2010, nr. 9(39), pp. 100-105. ISSN 1857-2103. |
| EXPORT metadate: Google Scholar Crossref CERIF DataCite Dublin Core |
| Studia Universitatis Moldaviae (Seria Ştiinţe ale Educației) | ||||||
| Numărul 9(39) / 2010 / ISSN 1857-2103 /ISSNe 2345-1025 | ||||||
|
||||||
| Pag. 100-105 | ||||||
|
||||||
 Descarcă PDF |
||||||
| Rezumat | ||||||
The quality of goods and services has always been a societal concern. The importance of quality was extended beyond physical products, to include services and information; and extended its reach into new arenas such as health care, education, or government. Organizations recognized the importance of focusing all of their activities on the customer and their requirements. New dimension of quality are performance, competence, conformity, special characteristics and design. |
||||||
|
|
|
|
