Conţinutul numărului revistei |
Articolul precedent |
Articolul urmator |
268 2 |
Ultima descărcare din IBN: 2024-01-07 11:19 |
Căutarea după subiecte similare conform CZU |
316.62:615.15 (1) |
Psihologie socială (993) |
Farmacia în general şi profesia de farmacist (184) |
SM ISO690:2012 CAZACU-STRATU, Camelia, DUMITRAS, Cristina. Violence against pharmacy staff. In: Revista de Ştiinţe ale Sănătăţii din Moldova, 2022, nr. 3 An.1(29), p. 96. ISSN 2345-1467. |
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Revista de Ştiinţe ale Sănătăţii din Moldova | ||||||
Numărul 3 An.1(29) / 2022 / ISSN 2345-1467 | ||||||
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CZU: 316.62:615.15 | ||||||
Pag. 96-96 | ||||||
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Rezumat | ||||||
Background. The front-line role of pharmacists leads to exposure to aggressive, abusive, and violent behavior because they are in regular and frequent contact with the public, often when the patients and customers are under some stress. Violence against pharmacists is largely unrecognized, underreported, and often not dealt with appropriately. Objective of the study. To estimate the prevalence and nature of occupational violence towards pharmacists in the Republic of Moldova and to propose measures to curtail this menace. Material and Methods. A cross-sectional descriptive study in the form of an online survey was designed, with the target population being pharmacists from the period of February 2022 to the present. Descriptive statistics were conducted to determine the characteristics of the study sample. Results. A total of 137 pharmaceutical workers were included in the current analysis. Females - 90.5%, males - 9.5%. The most frequent violent actions were verbal attacks (58.5%) and threats (36.6%). Aggression actions were caused by patients in most cases (85.4%), followed by family members of the patient (7.3%), and the rest were caused by professional interrelationships. 52.9% of the participants consider that the pharmacies have a general policy for preventing violence, and 76.5% of them mentioned that there is not a special commission that deals with violence. More than half of those interviewed said they had not taken any training on violence. Similarly, there is no system for reporting violence at work (58.8%). Conclusions. The study highlights the problem of violence at work. Verbal violence remains the most significant problem in the workplace among pharmacists. |
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Cuvinte-cheie violence, workplace, pharmacist, prevention, violență, loc de muncă, farmacist, prevenţie |
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